|
Units of
competency
|
Elements of
competency
|
|
Manage finances*
[Community Services and Health]
|
- Prepare budget
- Secure finance
- Manage budget
- Review budget
|
|
Deliver training sessions
[Assessor and Workplace Trainer]
|
- Prepare training participants
- Present training session
- Facilitate individual and group learning
- Provide opportunities for practice and feedback
- Review delivery of training sessions
|
|
Facilitate a group*
[Sport and Recreation]
|
- Plan the establishment of a group
- Monitor group formation
- Develop group commitment and cooperation
- Facilitate group process
- Manage and facilitate group performance
|
|
Work effectively in a cross-cultural context with
Aboriginal and Torres Strait Islander people and other groups*
[Community Services and Health]
|
- Work practices in a cross-cultural context are grounded
in an awareness of one’s own culture and the cultural realities of
others
- Communication between Aboriginal and Torres Strait
Islander people and non-indigenous people is effective
- Workplace and professional relationships are based on
mutual respect, tolerance of diversity and a shared understanding of
cultural safety
- Effective partnerships are developed with non-Indigenous
staff, Aboriginal and Torres Strait Islander people and their
communities which facilitate accessibility, affordability,
accountability, acceptability of appropriate healthcare and workplace
services
|
|
Units of
competency
|
Elements of
competency
|
|
Establish effective workplace relationships
[Business Services]
|
- Gather, convey and receive information and ideas
- Develop trust and confidence
- Build and maintain networks and relationships
- Manage difficulties to achieve positive outcomes
|
|
Lead and manage people*
[Tourism Training Australia]
|
- Model high standards of performance and behaviour
- Develop team commitment and cooperation
- Manage team performance
|
|
Manage personal work priorities and professional
development
[Business Services]
|
- Establish personal work goals
- Set and meet own work priorities
- Develop and maintain professional competence
|
|
Manage the delivery of quality client service*
[Community Services and Health]
|
- Coordinate service provided
to clients
- Plan client service delivery
- Review client services
|
|
Develop, implement and review policies and procedures*
[Local Government]
|
- Establish the need for a policy/ procedure
- Consult on the development of the policy/ procedure
- Facilitate the preparation of a draft policy/ procedure
- Ensure implementation of policy/ procedure
- Review policy/ procedure
|
|
Promote continuous improvement
[Business Services]
|
- Implement continuous improvement systems and processes
- Monitor, adjust and report performance
- Consolidate opportunities for further improvement
|
|
Undertake research activities*
[Community Services and Health]
|
- Prepare a research plan
- Implement appropriate research strategies
- Organise and analyse information
- Report the findings of research
|
|
Units of
competency
|
Elements of
competency
|
|
Analyse and present research information*
[Business Services]
|
- Gather and organise information
- Research and analyse information
- Present information
|
|
Coordinate policy development
[Community Services and Health]
|
- Coordinate policy development
- Monitor organisational policies
- Provide policy advice
|
|
Undertake the tendering process
[Local Government]
|
- Identify the extend and nature of services to be
contracted
- Select appropriate method for tender
- Prepare tender specifications according to council and
Australian standards
- Prepare evaluation criteria
- Prepare tender document
- Invite tenders
|
|
Manage contracts
[National Public Services]
|
- Establish a contract management strategy
- Monitor and maintain the performance of a contract
- Complete contracts and implement contract review
strategy
|
|
Manage research activities
[Community Services and Health]
|
- Initiate research efforts
- Identify and acquire resources
- Supervise research being undertaken
- Interpret and act on analysis of research
|